She had been to her doctor, and her doctor hadn’t really seemed to understand what she had been concerned about and had told her to stop worrying, but she couldn’t. So I asked her to explain her symptoms, and with a sinking heart I began to recognise both the symptoms and the speaker. She was one of my own patients. The unsympathetic doctor she was describing was me. Obviously, the tinny sound coming from her radio must have disguised my voice, as she clearly had no idea it was me she was talking to.